Returns Policy
At Dr. Diana Vulcanescu Dlc, your satisfaction is our top priority. We understand that sometimes, you might reconsider your purchase. If you find yourself second-guessing, you're welcome to return the product under the following conditions:
-
Condition of the Product: The item must be in its original, mint condition: sealed, unused, and undamaged.
-
Proof of Purchase: Please include the receipt or provide another form of proof of purchase.
-
Return Period: Returns must be made within 15 days from the date of your purchase.
If these conditions are met, we are more than happy to offer an exchange or issue you a store credit voucher as part of our change of mind refund policy. Please note, this policy is provided in addition to, and does not affect, any of your statutory rights.
For further assistance or if you have any questions regarding our return policy, please do not hesitate to contact us at info@drdiana.eu.